Terms of Service

01The agreement

These terms apply when you create a workspace or use the service. By signing up, you confirm you can accept them on behalf of the business you represent. If you sign a separate order form, that order form takes priority where the two differ.

02What the service does

The service reads data sources you connect and answers questions about them in plain language, with charts, the source rows and the query used. It does not edit, delete or write to your sources.

Answers are generated with AI assistance. They are designed to be checkable, and every answer shows its working, but you remain responsible for decisions you make using them.

03Accounts and seats

• Each seat belongs to one named person. Seats may be reassigned, not shared.
• Workspace admins control who can ask questions and which sources and columns each seat can see.
• Keep login details confidential and tell us promptly if you suspect unauthorised access.

04Your data

You keep all rights to the data you connect and to the answers produced from it. You grant us a limited permission to process that data solely to provide the service to your workspace.

You confirm you have the right to connect each source, and that doing so does not breach any obligation you owe to others, including employees whose payroll data you connect.

We do not use your data to train AI models or to serve any other customer.

05Acceptable use

You agree not to:

• Connect data you are not authorised to access or process.
• Attempt to bypass read-only enforcement, question limits or permission controls.
• Probe, scan or load-test the service without written permission.
• Resell or provide the service to third parties outside your organisation.
• Use answers to make decisions about individuals that would be unlawful or discriminatory.

06Plans, questions and billing

Plans are priced in US dollars per workspace, billed monthly or yearly in advance. A question is one message you send that requires reading your data; opening the working, re-reading an answer, and downloading charts are not counted.

On plans with overage, additional questions are billed at the published rate up to the cap you set. Taxes are added where applicable.

Prices may change on renewal with at least 30 days’ notice by email.

07Availability and support

We aim to keep the service available at all times outside announced maintenance. Written uptime commitments and service credits apply only to the Obsessed plan and are set out in its order form.

Support response times depend on your plan and are listed on the pricing page.

08Cancellation and termination

You may cancel a monthly plan at any time; it ends at the close of the current billing period. Yearly plans run for the term purchased.

We may suspend a workspace that breaches acceptable use or remains unpaid after notice. On termination, connected data and history are deleted within 30 days, and you may export your question history before then.

09Warranties and liability

The service is provided as described on this website. Because answers depend on the quality of the data you connect, we do not warrant that every answer will be free from error.

To the extent permitted by law, our total liability for any claim is limited to the fees you paid in the 12 months before the claim. Neither party is liable for indirect or consequential losses, including lost profit.

10Governing law

These terms are governed by the laws of India. Courts in Tamil Nadu have exclusive jurisdiction, except that either party may seek urgent relief in any competent court.